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Product Virality
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Product Virality
How do you make your product go viral?
Lesson
minute read

How do you make your product go viral?

When founders think about virality, they usually jump straight to tactics. They build referral programs, add sharing buttons, and create incentives. Then they wonder why nobody shares.

Here's what they miss: People don't share products. They share value.

This guide helps you figure out if viral flywheels are right for your product—right now or down the road—and if so, how to build one that actually works.

If users love your product but never tell anyone about it, you might be missing out on your most cost-effective growth channel. But here's the thing: viral flywheels only work if you're ready for them.

When users share your product and bring in new customers, it's called virality. The strategies you implement to encourage this sharing are called viral flywheels.

The most effective viral approach is what we call earning the share. It's a concept borrowed from social psychology: people only share things that give them something valuable in return. This may include social status, financial rewards, or genuine utility.

Earning shares compels users to become advocates because (1) they get real value from the act of sharing and (2) the sharing feels natural, not forced.

Viral flywheels are an old concept. Think of Instagram's story sharing or TikTok's duet features: users share because they get something meaningful back. Once users experience the benefits of sharing your product, they're more likely to keep doing it.

In consumer software, which is this lesson's focus, virality is exceptionally powerful. It's why simple apps scale to millions of users like Instagram and TikTok. Their features aren't complex, but their viral DNA is embedded in normal usage.

But before we dive into how to create viral loops, we need to address something more fundamental: Most products shouldn't prioritize virality right now.

This guide helps you figure out if viral growth is genuinely worth your limited time and resources—or if you'd be better off focusing elsewhere. If you are ready for virality, we'll show you how to build loops that actually work.

What does virality really mean?

True virality, by academic definition, requires a viral coefficient (also known as a K-factor) greater than 1.0. This means every user brings in more than one new user over their lifetime. When this happens, you get self-propelled, exponential growth.

Very few products ever achieve a K-factor above 1.0. We're talking about the most viral products that have ever existed—Instagram, TikTok, early Facebook. For 99% of products, you're not getting anywhere close to that level.

Most successful "viral" products max out at a K-factor of 0.2. That means every 5 users eventually bring in 1 new user. And that's actually quite good.

This matters because it changes how you should think about viral growth. If your K-factor is less than 1.0, virality functions more like a linear growth channel than a self-compounding flywheel. It can boost your growth, but it won't create exponential expansion on its own.

Why This Changes Everything

Here's the math that most founders miss:

If you have 1,000 users and achieve an excellent K-factor of 0.2, you'll eventually get 200 additional users from referrals. That's meaningful, but it's not transformational. If your goal is to grow from 1,000 to 100,000 users in 12 months, viral growth alone won't get you there.

Also crucial: That K-factor represents sharing over the entire lifetime of your user cohort. It doesn't mean those 5 users immediately generate 1 new user when they sign up. Viral growth takes time to compound.

This is why successful companies typically pair viral loops with channel-led growth motions. Even the most viral companies need other ways to acquire users, especially in the beginning.