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course
Completed [date]

Identify Your Retention Motion

Choose a retention motion—product-led, sales-led, or hybrid—based on fit, ARPU, and strategy.
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AI guided assistance
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7 lessons
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3 hands-on projects
About this course

This chapter covers how to keep and grow customers through retention motions. You’ll learn the three models—product-led, sales-led, and hybrid—and when each makes sense. The focus is on aligning your retention system with product complexity, ARPU, and your acquisition and monetization choices so that customers not only stay but expand over time.

You’ll also assess whether your retention motion is viable now or later, and how it reinforces your broader growth system. By the end, you’ll have clarity on which retention structure best supports your unit economics and long-term compounding growth.

Syllabus
1
Retention motions intro
Decide whether product-led, sales-led, or hybrid retention best fits your product, economics, and customer needs.
Projects
1
Project: Define Your Retention Motion
Define your retention motion, assess viability, and explain alignment with your model, economics, and strategy.
Why join the Growth Program
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3,000+ startups have used the Growth Program to get results like these...
We landed two big meetings using their cold outreach strategy — while we were still in the course.
– Wayne Anderson
Co-Founder, SmartAlto
You learn the tactics DC uses to grow their clients. When I wrote the growth book, Traction, I hoped someone would build a course like this.
– Justin Mares
Founder, Kettle & Fire
This is the team you want to learn growth from. They know every channel and every tactic. And they know how to scale efficiently.
– Elie Schoppik
Education, Anthropic
I've learned so much as a new marketer that probably would have taken at least a few months and considerable stress. The confidence boost I have now when running campaigns and publishing projects is unparalleled.
– Brent Jensen
Growth, Hopper
The DC course might be the most valuable thing I've done for my career. The course allows you to tailor your experience to serve the needs of your business, and every project you do contributes to growth in a direct way.
– Candace Kim
Marketing, Scanwell
The Demand Curve team knows paid acquisition, conversion, landing pages, and a lot more very well. If you’re lagging behind on your growth skills, let them teach you what you’re missing.
– Alex Kracov
Founder, Dock

Join the program that has helped thousands of founders get traction and scale their revenue.

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Hiten Shah
Co-Founder, Nira
“I open and read every email that Demand Curve sends. The content is advanced and teaches something novel and useful in each issue.”