The Tactics Vault
Each week we spend hours researching the best startup growth tactics.
We share the insights in our newsletter with 90,000 founders and marketers. Here's all of them.
80/20 influencer marketing strategy
Insight from Stephanie Jiang.
We love nuance. But nuance sucks when you just wanna take action. Here's an 80/20 way to land on an influencer marketing strategy.
First, ask these four questions:
- What exactly are you looking for from an influencer partnership? Choose only one: content, revenue, or brand awareness.
- What’s your main KPI? $$$, subscribers, demos, eyeballs?
- What’s your budget?
- If you’ve got an influencer in mind, do they have a record of delivering on what you’re looking for?
Use these answers to choose which influencers to partner with for the best ROI.
Three guiding principles based on your main objective:
- If you’re looking for reusable content, prioritize nano-influencers and small-time creators who can create TikTok-style ads for $200-$350.
- If you want to drive revenue, identify macro-influencers with strong engagement—take a look at their comments to find this out. Expect to pay $10-$15k for 100k views on YouTube or Instagram.
- If you want to increase brand awareness, you’ve got two routes:
- Parade: Send your products to a lot of nano-influencers. This is ideal for companies that don’t have much budget but have low product costs.
- Revolve: Identify a few big influencers (600k+ followers) for long-term partnerships requiring content creation. This is best for companies with big budgets and products that are too expensive to give freely in bulk.
There's a ton more nuance to every bulletpoint, but this is a great place to start.
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Three unconventional ways to get more subscribers from social media
Insight from Alex Llull.
What doesn't work: Just dumping a link to your newsletter in a post or your bio.
Mix up your strategy by trying one or more of these three creative methods.
1. Newsletter ad break – Twitter
Threads are all the rage (see the Something Fun today)—and they often end with a signup CTA. But people often leave before they get there.
So instead of making this CTA your final tweet, try plugging your newsletter in the middle. Example here.
2. Before-after – LinkedIn and Twitter
Share a new issue of your newsletter on these two occasions:
- The day before you send it: Give a sneak peek of what it’ll cover. Tell users to sign up so they can find out more.
- The day after sending: Broadly recap what your email covered. Then encourage users to sign up so they don’t miss the next one.
Here’s an example from Justin Welsh:

3. Leverage social proof – everywhere
Whenever you get a nice review/testimonial, take a screenshot and use it to promote your newsletter (or product!). Often, this causes your biggest fans to flock and give you even more reviews/testimonials to use too.
Katelyn Bourgoin does this a lot:

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Three unconventional ways to get more subscribers from social media
Insight from Alex Llull.
Go overboard with cart abandonment
Here, let's just start with an image:

“I see you started an order but didn’t get around to completing it. Here’s a free one to try...”
When asked whether this tactic worked, KetoneAid's founder Frank said:
“The cost of posting a can is $10. People get hooked and buy subscriptions. And the lifetime value of a subscriber is $3,000.”
For a kinda strange new product that people aren't sure they're gonna like, they definitely want to try it before committing to a $79 12-pack.
This tactic does a few things:
- Handles buyers' biggest objection—knowing if they'll like it.
- Surprises and delights people—and as we've said, delight is the best way to build brand loyalty.
- Gives them a coupon for free shipping to sweeten the deal further.
- Humanizes the brand. Frank's upfront about it costing $50 normally. It uses his name and is written in first person (even the coupon code uses his name).
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Don’t succumb to shiny objective syndrome
Insight from Rafael Gi (Bell Curve).
"If you sell to everyone, you sell to no one." – Common saying remixed many ways.
Most startups get a bad case of shiny objective syndrome: trying to collect a bunch of wins, and sacrificing focus in the process. Examples:
Product: They want to have a “rich feature set.” Which turns into a feature dump.
Messaging: They want to make as many sales as possible. Which results in distilled messaging that connects with no one.
The almost-inevitable result: The team spreads itself too thin, employees feel lost, and growth suffers.
Three ways to overcome shiny objective syndrome:
#1) Define your core persona. Make it niche—almost scarily so.
Lenny Rachitsky calls this the “super-specific who.” Examples he shares from companies’ early days:
- Substack: “successful veteran online newsletter writers”
- Cameo: “B-list athletes in Chicago”
#2) Define your north star metric and the levers that move it.
Examples:
- Monthly active newsletter subscribers
- Orders
- Number of transactions per week
- Percentage of paid subscribers
What levers affect active newsletter subscribers?
- New monthly subscriber rate
- Unsubscribe rate
- Email bounce and spam rate
- Open and click rates
So, if active newsletter subscribers is the North Star Metric, every one of your growth initiatives should be centered on those levers.
#3) Try fewer channels for more concentrated growth.
Don't invest in Twitter, TikTok, SEO, influencers, Facebook Ads, and cold emails all at once.
Look for the one or two channels that have the greatest chance of success, given your specific goals and constraints.
The seven criteria we recommend considering are: scale, targetability, effort, time to results, intent, context, and cost.
Nail one, scale it up, systemize it, and only then move on.
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5 questions for better messaging and personas
Insight from Matt Lerner.
Imagine you own a mountainside rental property and want to attract more applicants. Which of these statements do you find more useful when writing the listing?
- George is a single 32-year-old software engineer in Philadelphia. He has a bachelor’s degree, earns $120k/year, and lives in a one-bedroom apartment with his pet dog.
- George is feeling cooped up working from his downtown apartment—with very little green space for his energetic border collie.
We’re guessing #2.
Knowing that, you would emphasize that your property is dog-friendly, has a yard, and has many nearby nature trails and excellent Wi-Fi.
Then why do we all build customer personas that sound like #1? Focused on demographic details like age, education, and profession.
It’s not that this info is irrelevant—but you’ll attract more of your ideal customer when you focus your messaging around your customers’ frustrations and motivations. Not their demographic and firmographic details.
Otherwise you get this:

When developing personas, prioritize answering these questions:
- What are prospects stressed about?
- Where are they looking for solutions?
- What solutions are they trying, and what are their shortcomings?
- How do prospects describe success?
- What are they nervous about?
These questions follow the jobs-to-be-done (JTBD) framework, a customer-centered approach where companies focus on meeting users’ real-life needs, aka jobs. Use it to pinpoint where and how your product provides the most value.
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Create an "Objection Smasher"
Insight from Dave Gerhardt.
You likely have oodles of sales pages on your site, but do you have an “Objection Smasher?”
This is a landing page that lists the top 5-10 reasons why people don’t buy your product or why they churn.
Seems like a potentially bad idea telling people how you don't live up to expectations, right?
So, what’s the point of creating an Objection Smasher?
I bet whenever you buy something, you almost always consider multiple products or vendors. And so do your leads.
And since every company is trying to sell to them, they’re usually wary when companies claim that their "the best," or that they're for everyone.
An Objection Smasher builds trust and credibility with potential buyers since it acknowledges upfront why others churn or choose another business over yours.
And you can even weigh in to explain why certain customers aren’t a good fit for your product, or what you’re doing to improve your product further.
Here are a few examples of Objection Smashers:
- Drift’s article, “4 Reasons Customers Quit Drift in 2017,” lists their top customer complaints and then explains how they’re tackling these issues.
- Monday.com chooses a slightly different angle by naming Salesforce as its best alternative.
The Objection Smasher addresses common objections and builds trust—so chances are the leads who see it yet still continue to move down your marketing funnel will actually convert.
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3 things I learned from Ali Abdaal
Insights from Ali Abdaal.
In April, I'm joining the final cohort of the Part-Time YouTuber Academy from Ali Abdaal (a YouTuber with nearly 4M subscribers clearing about $5M/year in revenue—nuts).
In preparation for that, I've gone through Ali's "YouTube for Beginners" course.
Here are 3 things I've learned about content creation:
1. Be an archaeologist, not an architect
There are two ways to approach creating content:
- Be an architect. Have everything perfectly planned before breaking ground. For example, scrutinize your topic, audience, offer, and format before ever posting.
- Be an archaeologist. Just start digging holes. When you find treasure, put all your focus there. For example, start making things that interest you, and when you find something that resonates, double down.
Most successful creators got there by just getting started and fumbling around. It took Ali one year and 50 videos to hit 1,000 subscribers. It took MrBeast years. They figured it out along the way.
As Ali says: "The first 50 videos are for you. The next 50 are for your audience."
2. Don't create for algorithms. Create for people.
Sure, we write about tactics every week. But what really makes a product or piece of content outpace others is by being exceptional.
So to grow your YouTube channel (or Instagram, or Twitter, or blog):
- Create an enticing thumbnail and title so people will watch/read it.
- Make the content interesting and engaging throughout.
- Leave people satisfied so they click on your next post.
It's simple in theory, but incredibly hard to actually do. It takes a ton of practice, and so...
3. The reps are more important than anything
When you're getting started with a new skill, the quantity and frequency of practice are more important than the quality of each session. Whether that's creating videos, crafting Twitter threads, writing newsletters, or building a product—it's better to do it often and consistently.
Focus on developing the habit first. Then double down on getting good.
As Ali puts it: "Get going → Get good → Get smart."
–––
Now, if you want to join me in the April cohort of the Part-Time YouTuber Academy to learn how to build a channel to 100k subscribers, make sure to sign up this week. Enrollment closes this Friday—and it's the last cohort they're ever doing.
(In full disclosure, I got to join because I promised to write about what I learned!)
– Neal
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3 questions to ask when adopting a feature
Insight from Jorge Mazel via Lenny’s Newsletter. Tweet via @HTHRFLWRS.
To continue the trend of 3's...
Duolingo is famous for perfecting the art of gamifying something that’s good for you.

As the Duo team was figuring out how to gamify language learning, they looked to a logical source for inspiration: games.
Including Gardenscapes, a Candy Crush-esque mobile game the team was hooked on.
One thing Gardenscapes had that Duo didn’t was a “moves counter,” which showed users the dwindling number of moves they had left to complete a level.

After months of work, Duo launched their own moves counter—then “expectantly waited for an unmitigated success,” according to Duo’s former Chief Product Officer Jorge Mazal.
But what actually happened?
Pretty much nothing. Retention and DAUs stayed the same. User feedback was…well, there was hardly any.
As you know, every experiment is a chance to learn. So here’s what Mazal learned from it:
“Now when looking to adopt a feature, I ask myself:
- Why is this feature working in that product?
- Why might this feature succeed or fail in our context, i.e. will it translate well?
- What adaptations are necessary to make this feature succeed in our context?”
Asking those three questions led the Duo team toward gamification gold, with features like a FarmVille 2–esque leaderboard and irresistible streak rewards.
When you find a feature you love in another product, ask those questions before trying to implement it in your own product. They’ll lead you to what Mazal calls “the right balance of adopting and adapting.”
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3 questions to ask when adopting a feature
Insight from Jorge Mazel via Lenny’s Newsletter. Tweet via @HTHRFLWRS.
3 rules of 3 we love
Insight from Grace (DC).
In honor of the less hyped-up 3-leaf clover ☘️, here are 3 rules of 3 we recommend following.
The rule of 3 in advertising:
Never include more than three pieces of information in an ad. Example: This ad from Biddyco has: 1) a before & after, 2) product features, 3) a review. Brand awareness magic!
The rule of 3 in copywriting:
Three is the minimum number that makes a pattern, and people are pattern seekers. Group items in threes to make them more memorable.

The 3 (science-backed) rules of good writing (via Ariyh):
- Use short, common, concrete words.
- And short, simple sentences with active voice.
- To keep your readers’ attention, keep your tone excited, anxious, or hopeful. People are more likely to continue reading if their emotions are stirred up, versus language that’s less stimulating—or just sad.
Each of those rules is pretty straightforward, right? A nice reminder that simplicity packs a powerful punch.
(Btw, there are a LOT of threes in marketing. There’s also the 3% rule and the cult of three clicks! Are there other rules of 3 you use and love?)
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3 rules of 3 we love
Insight from Grace (DC).
Gamify your free trials
Insight from Swipe Files.
When we think of product gamification, we usually think of B2C apps and referral programs—Duolingo being one of the shining examples of gamification done right.
Turns out gamification can also work for B2B SaaS products.
Just take a look at the B2B scheduling software company Deputy. It gamifies onboarding tasks as part of its free trial:

What do users earn for completing tasks? Extra days for their trial.
It’s a total win-win: Users get to extend their trials and along the way, become more likely to reach the “aha” moment of product activation. Aka the turning point where the odds of becoming a paying customer spike—because they saw actual value from the product.
If you offer a free trial for a SaaS product, consider giving this strategy a shot.
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Lessons from 55k TikTok followers in six weeks
Insight from Nat Eliason.
Nat Eliason grew his TikTok account from 400 to 55,900 in just six weeks.
The key to his growth? Well, there wasn’t one—you can't easily "game" TikTok.
Instead, here are seven of Nat’s findings that’ll raise your chances of success.
🎯 Choose a niche where you have an "unfair advantage." Think hard about what would make your content hard to replicate. Nat chose non-fiction books since he has detailed notes about 300+ books.
Ali Abdaal's unfair advantage for his "how to get into medical school" YouTube channel was that he was already in medical school.
🧠 Take a SEO-inspired approach to content ideation. First look through the top 5-10 accounts in your niche and see what topics have done well. Then type those topics into the search bar—you’ll see variations appear below, just like Google’s related keywords. Also look at the search results’ “Others searched for” section for ideas.
🐑 Don’t prioritize making videos for the latest trends. Yes, creating for the latest viral trend can help get more views, but these trend-inspired videos often don’t explain why your account is worth following. They often get lots of engagement—but few followers.
Make these vids only if a trend fits your content, topic, and style.
🖥️ Edit your footage on a computer, not your phone. It’s a lot more efficient and powerful. Nat recommends using Final Cut Pro or Adobe Premiere. But use TikTok to add captions.
🚀 Your videos need strong hooks to actually take off. The first 2-3 seconds are the most important. We talked about hooks last week.
🪝 Also include a hook in the description. It’ll give people another reason to watch in case they read the description first. Example: The description for a video giving three tips on something could say, “The 3rd helped me the most.”
💬 Commenting on other videos won’t help your own account performance. It’s helpful, however, for connecting with other creators. Just focus on making really good videos.
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Sometimes eye contact isn't ideal
Insight from Katelyn Bourgoin.
In a previous newsletter, we shared an AI tool that maintains eye contact in videos.
But eye contact isn't always the best option.
Studies show that ads using averted gazes lead to more attention toward the product, and more memorable ads.
We're hardwired to notice faces. And when you see eyes looking over at something else, you're naturally drawn to look, too.
See for yourself 👀

This same tactic can be used on landing pages and product photos. Use your models' eyes to make people look where you want them to—your product, your CTA, or where you want them to go next.
This can also apply to social media profile photos. The direction your profile photo faces can make it either feel like you've got your back to your post, or like you're facing it.
Which of these looks better? I bet you it's the first one.

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7 ChatGPT prompts worth trying
Insight from MECLABS Institute.
"It’s easier to be a critic than a creative." – marketing researcher Flint McGlaughlin
ChatGPT can’t do all the legwork of content creation. It's still not that good at writing, for example:

So bad.
But it can be great for inspiration and relieving blank-page syndrome.
See for yourself by experimenting with these seven prompts:
- “Write 5 headlines for [Company] based on the facts below.” Be sure to list at least three of your company’s strongest value props or credentials. They’ll help guide ChatGPT toward better results.
- “Write 5 more headlines stressing the exclusiveness of [Company]’s services.” Rather than simply using the first few headlines generated, ask ChatGPT to refine them according to new specifications. You can change these new instructions to whatever you’re looking for.
- “Write 5 more headlines that begin with the word ‘get.’” Continue refining. You can replace “get” with any other word of your choosing.
- “What do customers want to achieve with [Company]’s services?” Use this prompt to get ideas for reframing your company’s biggest value props—and to clarify whether ChatGPT understands your company. This is a prereq for the next prompt.
- “Write a headline that emphasizes how customers can get what they want through [Company].” Assuming ChatGPT correctly understands your company’s offerings and your customers’ goals, use this prompt to uncover more copywriting ideas.
- “Add a sense of urgency to headlines 1 and 2.” If there are any specific headlines you like, ask ChatGPT to hone in on them and make adjustments.
- “Give me 10 examples of X.” Coming up with examples can be time consuming.
For example, I asked: "What are 20 tactical copywriting tips with before-and-after examples?"

I then chose my favourites, remixed them, and created this design. Check out tips 4 and 5:

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10 emotions to hook people's attention
Insight from Shaan Puri + DC.
MrBeast won't even make a video unless he has the perfect thumbnail and title in mind.
For written content, we call these "hooks." They:
1. Stop people scrolling (aka thumb-stopping).
2. Intrigue them.
3. Get them to either keep reading or click to see more.
Without a good hook, your otherwise amazing content just won't get seen.
Shaan Puri lists six emotional reactions you want to evoke in your hooks:
- LOL (humour)
- WTF (surprise/outrage)
- That's crazy! (surprise/delight)
- Ohhh, I get it now
- FINALLY! Someone said it
- Yay! (celebration—like if someone got a new job)
I'd also add:
- Uh-oh (fear): "I hope I'm not doing it wrong."
- Damn, I want that (inspiration)
- Then what happened? (curiosity)
- Daaaamn (credibility): "This person knows what they're talking about."
Tap into these emotions, and you'll stop the scroll and get them invested in reading more.
Here's how Wes Kao taps into "Uh oh":

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Bootstrap your LinkedIn following
Insight from Nikos Ntirlis.
LinkedIn is getting hotter and hotter each year.
And one of the great things about LinkedIn (unlike other social platform) is that you can bootstrap your first followers by sending connection requests.
Databox’s Nikos Ntirlis shares how:
#1) Make a list of the people you want to connect with—potential customers, influencers, partners, affiliates, etc.
Pro tip: Choose people with a similar audience size as you. If you have 1,000 followers, someone with 3,000 is way more likely to accept than someone with 300,000.
#2) Read their posts and check out their website. The goal is to identify the topics that interest them and their communities.
#3) Thoughtfully engage with them. That includes commenting on their posts, responding to their comments on someone else’s, and quoting and tagging them in your own posts.
Do this several times over the course of a few days or weeks.
Pro tip: Prioritize commenting on viral posts. You'll get more organic followers.
#4) Send a connection request after your targets respond.
They'll be way more likely to accept than if you did it cold. Why?
Because they recognize your name, have started to develop a relationship with you, and want you to keep engaging with their posts (so you help amplify their reach).
Note: you can also comment on people commenting on their posts, and send connection requests to them. Just be careful to only send up to about 20 per day to avoid being suspended by LinkedIn.
And even if your targets don’t accept your connection request, interacting with their content can get you exposure to their audience.
Want more insights about growing your LinkedIn presence organically? Check out our comprehensive playbook.
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Dimensionalize to reach your product’s core benefit
Insight from VeryGoodCopy.
Good copywriting isn’t about glorifying your product or exaggerating its features.
It’s about getting people to understand your product's core benefit. Only then can they consider becoming a customer.
You can reach that core benefit through dimensionalization. That involves identifying a key feature and then asking, “So what?” not just once, but again and again.
Keep asking, “So what?” until you reach one of these desires:
- Physical: Food, drink, warmth, and shelter
- Safety: Security and safety
- Belonging and love: Companionship and intimacy
- Esteem: Feelings of success and superiority
- Self-actualization: Achieving one’s full potential

Maslow’s Hierarchy of Needs describes our fundamental needs as humans.
Dimensionalizing helps connect the dots between a product feature and at least one of these underlying desires.
Here’s an example of dimensionalizing:
Product feature: A fine art print that comes in extra large dimensions
- So what? The XL sizing makes the print the focal point of any room in your home.
- So what? The print commands everyone’s attention.
- So what? It becomes a conversation piece whenever guests are over.
- So what? You can show off your knowledge about the artwork.
- So what? You’ll impress your guests—earning you esteem from their social approval as well as your own feelings of success.
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