Growth Newsletter #078

When it comes to email, some marketers invest loads of time in writing, designing, and building flows. But they under-invest in making sure those emails actually land in inboxes.

This is called email deliverability.

To reach your subscribers, you need to indicate to internet service providers (ISPs) like Gmail that you’re a legitimate sender.

One way to improve your sender reputation and email deliverability: IP warming. Instead of blasting all your contacts at once, “warm up” your list by gradually scaling up the volume of sent emails. Do this over a period of at least ~4-6 weeks.

At first, send emails just to the people who are most likely to open, click, reply, and forward. Don’t get too creative at this stage. Send emails that you think have a high probability of generating interest, like a promotion similar to past successful ones.

This will send positive signals to ISPs and help you reach more inboxes as you scale up.

IP warming is also important for brands that are switching email platforms. If that’s the case:

• Export your most valuable leads—new subscribers and people who have clicked on your emails in recent months—to your new email service provider.
• Run your next campaign to just this audience.
• Increasingly add more contacts for each new campaign.

How most companies do keyword research: Build a giant list of top-of-funnel keywords. Then move down the funnel toward conversion.

How most B2B companies should do keyword research: Target prospects who are already close to converting.

This is “pain-point SEO”: Identify your prospects' main questions and pain points, then find relevant keyword opportunities that address those topics.

If you focus on high-intent keywords around customer pain points, your content will have a much better chance of converting people immediately, even if the search volume is low.

How to uncover pain points:

• Study forums and communities where people discuss topics related to your product, like Reddit and Quora. Then enter their URLs into your keyword tool to find out what keywords they rank highly for. Example: A Reddit post at r/Entrepreneur ranks #4 on Google for the keyword phrase “starting a business with 50k.”
• Interact with your customers via interviews, phone calls, and surveys. Ask them what problem they were looking to solve before stumbling across your business. And how they would describe your product/service to a friend who knows nothing about it.
• Talk to your sales/CX team. You’ll get great insights into the problems customers are trying to solve, and any objections they might have.

Take notes and look for patterns. Turn the most common use cases, questions, and problems into content ideas. Then use Ahrefs to size up the opportunity of keywords that tie into those pain points and intents.

Once you have a handful of keywords, pop them into Clearscope. Run a report on each to gain AI-backed insights into how to rank for it.*

* Clearscope is our sponsor, but our content team was using their reports for SEO well before we partnered with them. Demand Curve readers can get up to three complimentary Clearscope reports. Head over here to get your free reports.

Creating compelling social ads is only half the battle.

Impressions and clicks are great. But you need folks to add your product to their carts and convert.

That’s where your ad landing page (often a product page) comes into play. Here’s how to optimize it for more adds to cart.

• Show real people using your product. Skip Photoshop and take a quick snapshot with your phone. Even better, show a hand touching your product—this can make your product appear more appealing.
• A/B test your CTAs. Try different messaging like “Shop Now,” “Check Out,” “Add to Cart,” etc. Also test the button’s actual placement, e.g., next to your product image, above or below your product info, or even as a fixed button on mobile.
• Address objections in your copy. For example, make it clear how long shipping will take and what your return policy is. Anticipate the reasons shoppers might give for not buying—and then handle those objections preemptively.
• Include user-generated content at the top of your page. Most companies default to including UGC at the bottom of a page, after product info. But UGC often converts better than staged product images. Try adding it to your product carousel (think: product selfies) or interspersing it among product info.
• Find out what’s holding shoppers back. Consider using an exit-intent popup to ask users about their hesitation. Here’s a simple template from Hotjar. The multiple-choice format makes it easy for shoppers to provide feedback in seconds.

Your optimization efforts can get more adds to cart, but users will still inevitably drop off during the checkout process. So make sure you have cart-abandonment email flows set up to convert a percentage of that group.